Airbnb welcome letter template
Short answer: a welcome letter should fit on half a page: a warm hello, Wi-Fi, check-out time, a local favorite or two, and how to reach you. Link to your guest guide for everything else.
Free template
Hi [Guest name], Welcome to [Property name]! We're so glad you're here. A few things to help you settle in: - Wi-Fi: [Network] / [Password] - Check-out is at [11:00 AM]. The steps are in your guide: [guide link] - Coffee and tea are in [location]. Help yourself! Our favorite spot nearby is [place], and [restaurant] is great for dinner. If you need anything at all, text us at [phone]. We usually reply within minutes. Enjoy your stay, [Your name]
Make it feel personal
- Use the guest's name. Most platforms show it in the booking.
- Mention one genuine favorite instead of a long list.
- Leave a small treat next to the letter. Guests remember it in reviews.
Want the details in one place? Pair the letter with a digital guidebook and a QR code poster.
Frequently asked questions
- What should an Airbnb welcome letter say?
- Keep it short and warm: a welcome, the Wi-Fi details, check-out time, one or two local recommendations and how to reach you. Put everything else in your guest guide and link to it.
- Should the welcome letter be printed or digital?
- Both work well together. A short printed note feels personal; a digital guide holds the details and stays up to date.